1. Definitions
- "Client" means any individual or organization engaging our services.
- "Services" refers to Education Technology (LMS, course design, virtual classrooms) and Digital Marketing.
- "Agreement" means these Terms and any related Proposal or SOW.
- "Deliverables" are any software, content, reports, or marketing assets provided.
2. Scope of Services
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Education Technology:
- LMS design, development & integration
- Curriculum & course/module design
- Virtual classroom & webinar setup
- Support, training & maintenance
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Digital Marketing:
- PPC & performance advertising
- SEO & content strategy
- Social media & community management
- Email marketing & automation
3. Fees & Payment
- EdTech Projects: 50% deposit on kickoff, 25% on milestone, 25% on delivery.
- Marketing Retainers: Billed monthly in advance; ad spend is pass-through.
- Late Payments: 1.5% monthly interest on overdue balances.
4. Delivery & Acceptance
- Deliverables provided per agreed schedule.
- Client has 7 business days to review and request revisions.
- Without timely feedback, Deliverables are deemed accepted.
5. Refunds & Cancellations
- EdTech Services: Full refund if canceled within 5 business days and no work started. No refunds once development begins.
- Marketing Services: Pro‑rated refund if canceled before midpoint of billing cycle. No refund on ad spend executed.
6. Intellectual Property
Clouders Educon retains IP in our tools and frameworks. Upon full payment, Client receives a license to use the custom Deliverables. We may showcase non‑confidential work in our portfolio.
7. Confidentiality
Both parties agree to keep confidential all proprietary information shared, except as required by law.
8. Limitation of Liability
Our liability is capped at the fees paid for the specific Services; we are not liable for indirect or consequential damages.
9. Governing Law & Dispute Resolution
These Terms are governed by Indian law. Disputes will be resolved by arbitration in Mumbai under the Arbitration and Conciliation Act, 1996.
10. Amendments
We may modify these Terms at any time. Clients will be notified of material changes by email; continued use implies acceptance.